Customer Service

Thank you for visiting our website. Our hope is that our online store is always at your service and available to you according to your busy schedule. We are always open to your feedback on how to make the shopping experience we provide better for you. 

Terms & Conditions 

Welcome to My Kat's Korner. We provide our services to you subject to the following conditions. If you visit the site, you agreed to accept these conditions, so please review them carefully. All text, images and other content of this site are property of My Kat's Korner. Publication of any content including images and a piece of description must be authorized by My Kat's Korner. We reserve the right to amend or revise the Terms & Conditions without any further notice. We advise to review the Terms & Conditions of use from time to time of your visit. 

We reserve the right to revise the terms of this policy statement when, for example, there are improvements to site features, increasing/decreasing prices or modified product offerings. You agree to accept the current version of this privacy statement at the time you visit the site. It is solely your responsibility to read this privacy statement to understand how your information will be used.

How to contact us

Check out our Contact Us page for contact details.

How to return a product to us

At Kat's Korner our goal is your satisfaction. If you are unsatisfied with your purchase, it may be returned for any reason within15 days of purchase. You can visit our location(s) to exchange or return your item(s) or return by mail.

Understandably, we cannot accept returns of items that are worn, altered, laundered, embroidered, screen printed or damaged by the purchaser. Items should be in original condition and packaging with all tags and labels as shipped. Footwear must be clean and in original condition. Please try on your shoes on a clean, dry surface to avoid discoloration to the white soles.

Shipping and handling costs are not refundable.

To assure proper credit, all returns are subject to inspection upon receipt.

There are two ways to return an item:

1) Bring it to our store(s) with your receipt:
660 S. Pierce St.
Eden, NC 27288

2) Mail it with your receipt by using the return shipping information provided here.
Ship via insured mail or carrier. Return shipping cost and original shipping and
handling are not refundable unless item is manufacturer defective when shipped.
If you would like to make an exchange, please refer to the sizing charts to assure
proper fit and note "exchange" on the return label.
660 S. Pierce St.
Eden, NC 27288